Frequently Asked Questions

Q. How can I inquire about the status of my order?

Simply login and click on the order status to track the status of your order

Q. What is the difference between Shipping Address and Billing Address?

Ans. Shipping address is the address where the customer wants to receive the shipment. Billing Address is the address where a customer gets his bills from the credit card company.

Q. Can I add or remove a product from my order after the order is placed?

No, it is not possible, but you can call our customer service for helping you in this matter.

Q. Can I send a personalized message with the gift?

Yes, we offer this service. You just have to mention it while placing the order.

Q. How can I find right finger size for myself? Do you have a size chart?

Yes, we have a size chart; you could download it and follow the instructions.

Q. Is there a price difference between the retail store and the online stores?

Yes, there could be a difference in the price of the product sold online compared to our retail stores.

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